Senior Technical Lead / Architect: MS D365 F&O

Senior Technical Lead / Architect: MS D365 F&O is a full-time role at Coca-Cola Beverages Africa in South Africa, posted 15 Oct 2026.

Role Purpose,Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Senior Technical Lead / Architect: Digital Solutions Commercial to join the Digital & Technology team at CCBA. The role will report to the relevant Digital Solutions, Enterprise Architecture, or Commercial Technology leadership function.CCBA is the 8th largest Coca-Cola authorised bottler in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola ready-to-drink beverages sold in Africa by volume. With over 14 000 employees in Africa, CCBA group services more than 800 000 customers with a host of international and local brands. CCBA group operates in 14 countries: South Africa, Kenya, Ethiopia, Uganda, Mozambique, Namibia, Tanzania, Botswana, Zambia, Eswatini, Lesotho, Malawi and the islands of Comoros and Mayotte.The Senior Technical Lead / Architect: Digital Solutions Commercial is responsible for defining, governing, and delivering end-to-end solution and integration architectures that enable CCBA's commercial digital ecosystem, ensuring seamless connectivity across customer-facing and back-office platforms. The role is accountable for designing secure, scalable, resilient, and high-performing technology solutions spanning Microsoft Dynamics 365 Finance & Operations (F&O), Dynamics 365 Customer Engagement (CE), eCommerce platforms, Sales Force Automation (SFA), WhatsApp ordering, customer interaction platforms, and enterprise integration services., Key Duties and Responsibilities,Solution & Integration Architecture : Own secure, scalable technical design across D365 F&O/CE, Adobe/Salesforce commerce, Salesforce/MacMobile SFA, WhatsApp ordering and Genesys CIC.End-to-End Order Orchestration : Design and assure reliable order capture into D365/Sage fulfilment through APIs, events, Generic Order, Dual-Write and Azure Integration Services.Hands-on Technical Delivery : Lead and contribute to extensions, integrations, fixes, prototypes and technical reviews; guide developers and specialists.Technical Governance & Standards : Define architecture principles, integration patterns and guardrails; lead design reviews and ARB submissions.Technical Incident Resolution : Lead diagnosis, root-cause analysis and resolution of complex cross-platform production and integration issues.Performance, Reliability & Security : Embed performance, resilience, scalability, security, identity and consent requirements in solution designs.Release & Environment Engineering : Govern ALM, environments, CI/CD and coordinated releases across internal teams and vendors.Technical Leadership : Coach technical resources and assure vendor deliverables meet architecture, quality and supportability standards End-to-end solution and integration architecture.API-led and event-based integration design.D365 F&O and CE technical design and extension.eCommerce, SFA, mobile, WhatsApp and CIC integration.Azure Integration Services and middleware engineering.Data and master-data integration: Dataverse, Delta Lake and Fabric.Security and non-functional design: performance, reliability and scalability.DevSecOps, ALM and release engineering.Hands-on technical delivery, code and design review.Architecture governance, standards and ARB assurance.Technical vendor and specialist oversight, Skills and Experience and Education,EducationBachelor's degree in Computer Science, Software Engineering, Information Systems or related field.Architecture, integration, Azure or D365 certification advantageous.Experience10–14+ years in technical delivery, solution/integration architecture or senior engineering, with hands-on technical leadership.D365 F&O/CE architecture, extension and integration, including CE-led order-to cash and Dual-Write.Azure Integration Services, APIs/events, Dataverse and commercial data integration.Adobe/Salesforce commerce, Salesforce/MacMobile SFA, WhatsApp and Genesys CIC integration.DevSecOps/ALM, LCS, Azure DevOps, CI/CD and controlled multi-environment releases.FMCG/CPG beverage experience strongly preferred: route-to-market, order-to-cash, pricing/promotions, field sales/SFA and distributor integration.Multi-market African environment and Agile/SAFe delivery.Solution/integration architecture; API and event design.Hands-on engineering: X++, C#/.NET, Power Platform/Dataverse, SQL/KQL, REST/OData.Azure cloud/data technologies; DevSecOps and ALM.Performance, reliability, scalability and security engineering.Troubleshooting, root-cause analysis and technical assurance.Technical coaching, vendor oversight and collaboration, General Show more Show less